Meet our Awesome Counselors

Meet Amber | Fostering Positive Changes In Kids and Young Adults

Amber Bliss specializes in Autism Treatment, helping kids build happiness and success, and supporting college students. 

Amber (she/her/hers) was born and raised in Burlington, NC – right down the road from Greensboro. She has experience working with children on the autism spectrum and their families providing individualized care for each client. She utilizes a combination of therapeutic approaches such as art and incorporates play therapy techniques found in play therapy. She believes that focusing on your strengths, as an individual and a family, as well as identifying obstacles and creating effective strategies will help achieve the goals you set together. CLICK HERE to see if Amber is a good fit for you.

“Play is a child’s work and this is not a trivial pursuit.” -Alfred Adler

Amber is in-network with:

• BCBS – Blue Cross Blue Shield
• MedCost
• CBHA – Carolina Behavioral Health Alliance
• Aetna

Amber can provide you with a superbill which you can submit to your insurance company for your out of network coverage. 

Meet Jacy | Celebrating Authenticity and Growth for Individuals and Families

Jacy specializes in helping clients take control of their stories and live healthier, more genuine lives

Jacy (They/She) is a graduate of the University of North Carolina at Greensboro with a Master of Science in Counseling. Jacy takes an open and affirming approach to working with individuals and families on their various wellness goals. Some of their specialties include working with LGBTQIA+ clients, BIPOC clients, and dual-diagnosis clients. Every client has differing needs and deserves care tailored to those needs and Jacy would be honored to start this journey with you!

Jacy is in-network with:

• BCBS – Blue Cross Blue Shield
• Aetna
• Medcost
• Aetna

Jacy can provide you with a superbill which you can submit to your insurance company for your out of network coverage. 

Meet Alex | Healing Trauma

Alex specializes in helping individuals heal and get unstuck.

Alex was born and raised in Puerto Rico. He has lived in numerous states across the country. Prior to entering the counseling profession, he worked in a variety of professional settings which include the commercial diving industry, military, law enforcement, and chaplaincy to name a few. He has also volunteered as a firefighter and emergency medical technician.

Alex’s professional and personal experiences provide him with insight to work with people struggling with illness, trauma, substance use, death, and spiritual, and existential issues – to name a few. He utilizes existential and person-centered principles, as well as other evidence-based practices such as Accelerated Resolution Therapy (ART) to help bring closure to underlying issues. His areas of clinical focus are, but are not limited to, veterans, first responders, trauma, depression, anxiety, substance use, grief/loss, spiritual, and existential issues. His goal is to provide a place of understanding and honest feedback so that all clients can safely gain awareness of their life’s challenges and meet their goals. I can provide all services in Spanish. CLICK HERE to learn more about Alex.

Alex is in-network with:

• MedCost
• Blue Cross Blue Shield (BCBS)
• Carolina Behavioral Health Alliance (CBHA)
• Aetna
• Optum

Meet Kate | Empowering Partnership and Individual Growth

Kate specializes in helping overwhelmed individuals gain the tools needed to get back to living a peaceful life.

Kate (she/her/hers) believes that mental health is as important as physical health and that by making it a priority, in counseling and in everyday life, increased wellness is achieved. Kate provides warm, non-judgmental, and compassionate support and encouragement for adults facing:

• Couples counseling (whether you feel stuck in your relationship or want to learn how to build deep connection)
• Challenges with mental health and mindset (everything from feeling overwhelmed to depression, anxiety, and posttraumatic stress)
• Life transitions (becoming a parent; the death of a loved one; the ending of a relationship)
• Counseling for caregivers (parents caring for a child; adults caring for an aging adult)

Life doesn’t always go the way we plan or expect and sometimes we feel stuck, discouraged, or find ourselves dealing with significant emotional pain. For every client, Kate’s goal is to create a safe space for healing and growth by establishing a solid relationship with each client built on trust and acceptance.

She loves to shine a light on her clients’ strengths, recognize the progress they make, and then witness the empowerment that results. Click here to learn more about Kate.

Kate is in-network with:

• Blue Cross Blue Shield (BCBS)
• MedCost
• Carolina Behavioral Health Alliance (CBHA)
• Aetna

Meet Melissa | Healing Trauma and Rebuilding Relationships

Melissa specializes in healing sexual difficulties, calming trauma, and cultivating purpose.

Melissa joined the practice in 2019. Melissa has over 17 years of experience working in mental health. She is trained as a certified clinical trauma professional. She works with clients that are dealing with sexual difficulties, anxiety, trauma, needing ESA Letters, searching for ways to heal and those that desire a positive change in life. Melissa values building genuine relationships with clients in order to provide a transparent approach that allows clients to learn how to understand emotional challenges and gain quick results to get back to living life.

Melissa’s practice with clients includes a holistic approach that focuses on understanding how challenges such as anxiety impact the mind and body. Clients that seeks support with moving forward in their journey tend to be drawn to working with Melissa.

Melissa is in-network with:

• Blue Cross Blue Shield
• United Health Care (UHC)
• Carolina Behavioral Health Alliance (CBHA)
• MedCost
• Optum
• Aetna
• Cigna
• In panel with EAP programs. Please contact your employer to verify that Melissa is under your EAP program.

Meet Dr. Juan Santos, Ph.D. | Devoted To Wellness

Juan Santos specializes in helping distant couples, struggling parents, and a little bit of everything in-between.

Juan was born in the Dominican Republic but has lived in Greensboro, NC all his life. He is listed as the top 3 best marriage counselors in Greensboro. He utilizes a blend of strategies with the focus always being on the client’s goals and ambitions. Mr. Santos is the author of “Life Without Stress“, “ReBuilding Us: A Guide For Healing Your Relationship” and “Couples Workbook; Making Your Relationship Work“. To read more about Juan click here. He has spoken and presented for local new stations that include Huff Post,  News 2 WFMY,  102.1 along with providing therapeutic presentations for community agencies and local universities, and is a contributor for Triad Mom On Main Street.

Dr. Santos is in-network with: 

• Blue Cross Blue Shield
• Aetna
• United Health Care
• Optum
• UMR
• MedCost
• In panel with EAP programs. Please contact your employer to verify that Juan is under your EAP program.

Elizabeth Santos is the engine that maintains our Greensboro Counseling office running and heading in the right direction.

She and Juan met at the University of North Carolina at Greensboro during a service trip to New Orleans that assisted with clean up efforts after Hurricane Katrina. Elizabeth supports the office by providing administrative support, financial management, and calling the major shots. She is also known for her extreme couponing skills! We encourage clients to be weary when visiting the office in case you see her with two oversize binders filled with coupons.