The most significant predictor of successful therapy is the level of connection between you and your therapist. This website can give you only some information about our backgrounds. Let’s talk to find out how well we fit. Call or email and let us help. We’re happy to answer your questions and find out what will work best for you.

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Our Fax Number Is 336-907-3461

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Santos Counseling Greensboro Office Location

Fees & Appointment Policies for Therapy

Frequency of sessions Typically, psychotherapy involves weekly, 50-minute sessions. After the first month or so, therapeutic reasons may dictate more frequent or less frequent appointments. But, initially, and for the most part, we see people in 50-minute sessions on a weekly basis.

Fees Our fee for the initial counseling/psychotherapy intake 50-minute session is $160. The fee for follow-up sessions is $120. Fees may vary depending on your insurance coverage and type of session. The fee for evaluations such as the ESA (Emotional Support Animal letter) is $400.00 and the $800.00 for immigration evaluations. The fee may vary depending on the specifications of the service. Please know that during your initial session, a fee of $160.00 will be collected. If you are using insurance, the office will adjust your payment once your claim is received. For example, if your copayment is $20.00. You will be refunded $140.00 from your initial payment of $160.00. 

FMLA/Disability Fee: $40.00 fee for the completion of FMLA and disability-related forms and documents.

Cancellation Policy: Late Cancellations and No Shows sessions will be subject to a $100.00 fee if not received at least 24 hours in advance. If you need to cancel please contact your counselor directly or the office at 336-663-6570 (feel free to leave a message).

Forms of Payment Payments may be made with cash, Mastercard, Visa, or with prior agreement, PayPal. Payment is due at the beginning of each session.

Insurance? We truly want you to have the very experience in every way. Understanding payment and insurance can be confusing. Our practice helps with insurance and payment as much as possible. Our counselors are in-network for several insurance panels. If your insurance plan considers us “out of network” they may still reimburse most of our fee. In that event, we provide you with the right paperwork to submit to your insurance company for reimbursement. We can help you with any questions that you may have to make the payment and insurance process easy and straightforward.

How Do I Schedule A Counseling Session?

You can schedule by calling 336-663-6570 to speak with the office admin, email, use the contact form located at the bottom of the page, or click here to schedule your appointment using the online secure portal.

When calling the office, please know that if your call is not answered our office will do our best to return your call in 24 hours. The office voicemail in confidential.

How Long Does Counseling Last?

A typical counseling session lasts 50 to 60 minutes. The time can vary depending on your conversation with your counselor. Variance in the length of session time will impact the fee. Your counselor can provide further details on this topic.

The number of sessions depends on the dynamics of what is taking place. For some people, 5 sessions may directly address the goals set in therapy. While for others it may take longer. As you work with your counselor, they will take time to provide education on the length of the session based on the treatment plan.

What Is A Counseling Treatment Plan?

The counseling treatment plan is developed by the client and counselor. This takes place typically during the first session. Your counselor will work with you to understand what brought you to therapy, what you are struggling with, what your goals are, your previous medical history, diagnosis, and more related questions. The counselor writes down goals and ways to achieve the goals in the treatment plan. In essence, the treatment plan will guide the treatment process and can be updated as needed.

What Is The Difference Between A Counselor and a Psychiatrist?

Psychiatrists attended medical school and specialize in medication management when treating patients. Psychiatrists typically provide brief counseling in addition to supporting patients with medication management. Counselors do not prescribe medication and instead are trained to understand the impact of medication in order to effectively support patients with mental health challenges. Counselors engage in psychotherapy, which is a therapy session that typically extends beyond 30 minutes and takes place for a period of time. Both professionals work together to effectively support the patient.

Should I Take Medication?

Our office is here to support you in living your best life. Whether this means that you take or do not take medication. Our counselors take time to build education in understanding the impact of medication and in addition take time to build relationships with medication providers in the community.

I Have Never Talked To Anyone Before. Will Therapy Work For Me?

The short answer is, Yes. Therapy can help people learn to find strength in being open. Strength in knowing that sharing your thoughts and feelings is directly connected to building happiness, success, and inner strength. When you start working with your counselor, they will work with you to genuinely build a relationship that has trust.  Our counselors connect on one key area, that it is vital for people to find a good fit. With this said, take your time to shop around for a counselor until you find a person that is a good fit for you.

What is a good fit:

  • A counselor that is trained in your area of need.
  • A counselor that is culturally competent.
  • A counselor that is willing to share their education and background.

I Have Tried Counseling And It Didn’t Work?

At times progress in counseling may fall short simply due to circumstances. For instance, the relationship between the client and counselor not being a good fit. Let’s say that a client worked with a counselor who lacked specific training in the trauma they experienced. It may be likely that progress will take place and reach a wall due to the training of the counselor. In situations like this happen, the best practice is to find a referral.

When you decide to work with Santos Counseling we will do our best to support you by providing full transparency. This means that we do our best to share with you the education of the counselor. We share the counselor’s education, their areas. of interest, and even a picture so that you can identify who would be a good fit. Our counselors hold at minimum a Master’s Degree and engage in ongoing continuing education so that they can effectively support you in living your best life.

What Is The Difference With Talking To A Counselor Versus My Friend Or Family?

Counselors are ethically and legally bound to confidentiality. In addition, counselors are trained to provide treatment that is unbiased, based on their scope of education and training, and do no harm. So what does this mean?

When you work with a counselor you’ll receive support that is free of judgment and criticism. As such, please take time to shop around to ensure that you are working with a counselor that is present for you. Counselors hold specialized training in specific areas such as trauma or marriage counseling. This may differ from the feedback that one can receive from friends and family. Counselors hold your information confidential so that you do not have to feel on edge on who will know what you have disclosed.

The support from friends and family is powerful and certainly has space in counseling.

What Happens In A Counseling Session?

During a counseling session, everything from powerful moments of realization to learning effective ways to overcome challenges take place. You may find yourself in a counseling session reflecting on moments in your life focused on healing and recovering. A counseling session can help people identify healthy and unhealthy habits, positive thinking patterns, and more.  The focus is always on you, the client. Your counselor is there to support you learn and grow versus telling you what to do.

How Do I Get The Most Out Of Counseling?

You will have ample opportunities to receive positive changes, grounding moments of clarity, and more during your counseling journey. When working with a counselor, the counselor will work with you to develop goals based on why you are seeking counseling. As you show up for each session, you will notice how counseling can help you achieve your therapy goals.

Are Their Resources Outside The Counseling Office?

Yes, our office has an extensive library of videosblog postsonline courses, and online workbooks aimed to help you outside of the counseling office.

Personal Therapy

Greensboro Counseling, Relationship Counseling Near Me, Marriage Counseling Greensboro, Marriage Counseling In Greensboro, Depression Counseling Greensboro, Anxiety Counseling Greensboro, Couples Counseling Greensboro, Marriage Therapy In Greensboro

This moment of change is important because you are. Come find out how our therapists make a meaningful and effective difference in people’s lives today.

Grief or Trauma Counseling


Overcoming trauma or grief can be a long road. Having professional help can help you recover more quickly and completely. Let’s get through it together.

Therapy For Couples

It’s never too late. If you and your partner want to find happiness together, let us help! We have brought hundreds of happy-again couples back together.

Family Therapy

Counseling For Parents That Want To Become Better Parents. Counseling For Kids And Parents That Are Seeking Family Counseling In Greensboro, North Carolina.

As experienced family counselors, we have worked with hundreds of families who simply get stuck and are looking for help. We know what you are going through and we know how to help. Family counseling is effective for even the most challenging relationships.

Divorce Counseling

Learn How To Start Divorce Counseling. Divorce Therapy In Greensboro Helping You Heal, Recover, And Feel Better After A Break Up. Divorce Therapy That Works Focused On Rebuilding Your Life. Start Divorce Counseling Today

Working with a divorce counselor gives you a space to address emotional challenges, build healthy coping skills, navigate the logistics of divorce such as money or child custody, improve self-care practices, and more.

Therapy For Kids

Counseling For Teens Near Me In Greensboro, Helping Teens With Anxiety And Depression. Learn How Therapy Can Help Kids And Teens With Anxiety And Depression

Counseling can be exactly what your child would like it to be. Our counselors take time to create a supportive and fun environment for therapy. At the end of the day, our goal is to support your child in learning how to overcome challenges, build happiness, and healthy coping skills.