• Individual Counseling.
• Family Counseling.

• Couples Counseling.
• Immigration Evaluations
• Emotional Support Animal Letters
• Non-Clinical Services such as completing FMLA paperwork.

Our goal is to provide you with effective and evidence-based treatment. Each of the services provided included a comprehensive approach that extends beyond the parameters of insurance. The services of couples counseling, assessments, and evaluations are extensive and include external research and clinical work by the counselor.

The key reasons that our office does not accept insurance for couples counseling is due to the following core reasons:

1. Insurance bills the typical individual counseling session at 45 to 50 minutes. Our office works with couples for 90 minutes. This is not an amount of time that is covered by insurance.
2. Our office provides extensive treatment for couples that includes in-the-office and out-of-office support. This is not a service that is covered by insurance.
3. When seeking couples counseling, the focus is on the relationship, not the individual’s psychiatric condition.
4. When using insurance there must be a psychiatric diagnosis. Psychiatric diagnoses are defined as mental health diagnoses such as obsessive-compulsive disorder or bipolar disorder. When seeking couples counseling, it’s vital to understand that couples seek counseling due to areas of concern focused on conflict, communication difficulties, infidelity, marriage preparation, and other areas focused on healing the relationship.

If you are seeking couples counseling, you will be responsible for an out-of-pocket fee of $260.00 at the time of your session.

Our office can provide you with a Superbill. This is an itemized statement showing the receipt of services received. You can use the itemized statement to submit to your insurance company for reimbursement-related reasons. This would be a conversation that you would need to address with your insurance company.

Please know that to utilize insurance you must agree to have a diagnosis on your file. In addition, it is vital to comprehend not all individuals will have a diagnosis. The basis of the DSM-V is to aid healthcare professionals in diagnosing mental disorders and further supporting individuals in seeking mental health services.

For those seeking individual or family counseling sessions, please know that a fee of $160.00 will be collected during your initial session. If you are using insurance, the office will adjust your payment once your claim is received. For example, if your copayment is $20.00. You will be refunded $140.00 from your initial payment of $160.00.

Our office can provide you with a Superbill. This is an itemized statement showing the receipt of services received. You can use the itemized statement to submit to your insurance company for reimbursement-related reasons. This would be a conversation that you would need to address with your insurance company.

We truly want you to have the very experience in every way. Understanding payment and insurance can be confusing. Our practice helps with insurance and payment as much as possible. Our counselors are in-network for several insurance panels. If your insurance plan considers us “out of network” they may still reimburse most of our fee. In that event, we provide you with the right paperwork to submit to your insurance company for reimbursement. We can help you with any questions that you may have to make the payment and insurance process easy and straightforward.

Please call your insurance company and let them know that you are planning to receive (specific service) with (specific counselor/provider). Your insurance company can provide you with details on your coverage based on the service you are requesting and the counselor/provider you are working with.

We strongly encourage you to communicate with your insurance company to understand your coverage details as you are responsible for any charges not covered by your insurance.

The fee for evaluations such as the ESA (Emotional Support Animal letter) is $400.00 and $800.00 for immigration evaluations. The fee may vary depending on the specifications of the service such as if the service needs to be completed in an expedited time.

$40.00 fee for the completion of FMLA and disability-related forms and documents.

Late Cancellations and No Shows sessions will be subject to a $100.00 fee if not received at least 24 hours in advance. If you need to cancel please contact your counselor directly or the office at 336-663-6570 (feel free to leave a message).

We accept all major credit cards, HSA/FSA cards, and cash payments.