Therapists in Greensboro, NC

Couples and Family Counselor in Greensboro, NC

Relationships and life experiences can sometimes leave us feeling disconnected, overwhelmed, or unsure of how to move forward. Whether you and your partner keep getting caught in the same arguments, your family is struggling to communicate, or you are carrying the weight of trauma or grief, counseling can provide a space to slow down, understand what is happening, and begin making meaningful changes.

Izabel works with couples, families, adults, teens, and children, with a special focus on relationship concerns, family conflict, trauma, grief, anxiety, and major life transitions.

Call or text Santos Counseling at 336-663-6570 to schedule an appointment with Izzie.

Get To Know Your Counselor

Education & Background

Izabel “Izzie” McCaffrey earned her Bachelor’s degrees in Sociology and Political Science from the University of North Carolina at Greensboro (UNCG) in 2022. She returned to UNCG to complete her Master of Science in Counseling and Educational Development with a concentration in Couples and Family Counseling in 2026.

During her clinical training at the Nicholas A. Vacc Counseling and Consulting Clinic, Izzie worked with college students and adults. Her experience included helping clients navigate anxiety, life transitions, school and work stress, relationship difficulties, identity development, generational trauma, traumatic grief, and neurodivergence. Izzie has also completed Psychological First Aid training through the National Child Traumatic Stress Network, 

Areas of Specialization

Izabel provides counseling and support in the following areas:

• Couples Counseling
• Family Counseling
• Relationship Conflict & Communication
• Emotional Disconnection
• Trauma & Difficult Life Experiences
• Grief & Loss
• Anxiety & Stress
• Burnout & Feeling Overwhelmed
• Life Transitions
• Military-Related Experiences & Transitions
• Neurodivergence
• Parent-Child & Family Relationships

Izabel helps couples and families better understand the patterns affecting their relationships. Counseling may focus on improving communication, navigating conflict, rebuilding emotional connection, strengthening relationships, and creating healthier ways of responding to one another.

Rather than simply focusing on the argument or problem in front of you, Izabel helps explore the emotions, experiences, and needs underneath those patterns. Her goal is to help couples and families feel heard, understood, and better equipped to work through challenges together.

As a Mexican American woman from an immigrant and military family background, Izzie also understands that mental health does not exist separately from our families, cultures, communities, identities, and experiences. She strives to create a counseling space where those parts of each client are understood and welcomed.

Clinical Approach

Izzie believes counseling works best when you feel safe enough to be yourself—not judged, rushed, or pressured to have everything figured out.

Her approach is warm, collaborative, relational, and tailored to the person in front of her. Rather than simply focusing on symptoms, Izzie helps clients understand the emotions, experiences, relationships, and patterns that may be contributing to how they feel today.

Her work is grounded in Person-Centered and Relational Therapy and incorporates strategies from Acceptance and Commitment Therapy (ACT), Narrative Therapy, somatic approaches, trauma-informed care, and Emotionally Focused Therapy (EFT) for couples.

She recognizes that every person and relationship is influenced by their experiences, culture, identity, family, and community. Her goal is to create a space where clients feel respected and comfortable bringing their full selves into counseling.

Whether you are hoping to strengthen your relationship, work through family conflict, heal from trauma, cope with grief, or better understand yourself, Izabel will work alongside you to identify meaningful goals and take steps toward lasting change.

A Little About Izzie

Therapy is personal, and I think it’s helpful to know a little about the person sitting across from you.

Outside of counseling, I enjoy spending time with my community, crocheting, playing online multiplayer and simulation games, collecting trinkets with stories behind them, finding my next random fun fact, and singing the same song in the car more times than I’d probably admit.

I value humor, creativity, curiosity, culture, and connection, and there can be room for those things in therapy, too.

Why I Became a Counselor

One thing I’ve learned is that life doesn’t have to feel so painful all of the time.

I became a counselor because I wanted to support people who feel alone with what they’re carrying and provide a space where emotional wounds that once felt too heavy can begin to heal.

Sometimes the first step isn’t knowing exactly how to fix everything. Sometimes it’s simply having somewhere safe to begin.

Start Counseling With Izzie in Greensboro, NC

You don’t need to wait until you’re completely overwhelmed to start counseling.

And you don’t need to know exactly what you’re going to say.

Whether you’re looking for anxiety counseling, counseling for your child or teen, young adult therapy, couples counseling, trauma counseling, grief support, or neurodivergent-affirming counseling in Greensboro, we can begin with where you are today.

Izabel “Izzie” McCaffrey provides in-person counseling at Santos Counseling in Greensboro, North Carolina.

Ready to get started?

Call or text Santos Counseling at 336-663-6570 to schedule an appointment with Izzie.

411 Dolley Madison Road
Greensboro, NC 27410