Therapist in Greensboro, NC
We Accept Blue Cross Blue Shield
At Santos Counseling, we understand that finding the right counselor can feel overwhelming. Our goal is to make the process simple, approachable, and stress-free, from finding the right fit to taking the first step in starting therapy. We proudly accept BCBS insurance plans as well as many other insurance plans. Our goal is to have quality mental health care accessible and affordable for Greensboro residents.
Why Insurance Matters for Therapy Access
When Santos Counseling opened its doors in 2014, the vision was simple but deeply personal. To create a place where people in Greensboro could find high-quality mental health care without feeling that support was out of reach.
For Dr. Santos, that mission is personal. As an immigrant from the Dominican Republic and the first in his family to pursue higher education, he understands what it means to face barriers while trying to build a better future. He also understands that for many individuals and families, the decision to start therapy is not just emotional. It’s financial.
No one should have to choose between getting help and paying their bills.
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Common Blue Cross Blue Shield Plans We Accept
At Santos Counseling, we are in-network with the following BCBS plans in North Carolina:
BCBS PPO (Preferred Provider Organization)
Our mental health counselors are in-network, meaning you pay your in-network standard copay. This can range in fee and depends on your specific plan details. We encourage you to contact your insurance plan to inquire about your potential fees.
NC State Health Plan (BCBS)
We accept the State Health Plan for North Carolina teachers, state employees, and their dependents.
BCBS Federal Employee Program (FEP)
Federal employees and retirees covered under BCBS FEP can access our services with standard in-network benefits.
Why Choose In-Network BCBS Therapy in Greensboro?
- Typically a lower out-of-pocket costs vs. out-of-network providers
- We take care of the billing. No reimbursement forms needed
- Flexible scheduling to fit your life
- High-quality counseling care at an affordable price

Therapy Services Covered by BCBS in Greensboro, NC
Most BCBS plans cover the following services when provided by a licensed, in-network therapist. Please know that it is important for you to first speak with your insurance provider to address coverage. We will do our best to help with the process.
- Individual Therapy (weekly or bi-weekly sessions)
- Couples Counseling (check your specific plan)
- Family Therapy
- Crisis Counseling
- Evaluations

Frequently Asked Questions About BCBS Therapy Coverage
Does Blue Cross Blue Shield cover mental health in NC?
Please contact your insurance company to ask about the mental health services that are covered.
How many therapy sessions does BCBS cover per year?
Most BCBS plans cover unlimited medically necessary counseling sessions. Please contact your specific insurance plan for details.
Do I need a referral for therapy with BCBS?
Most BCBS PPO plans do not require a referral. Please speak to your insurance company to gain further information on this.
What questions should I ask my insurance companies?
Call the member services number of your insurance on the back of your BCBS card and ask:
- Is outpatient mental health covered?
- What is my copay for in-network therapy?
- Have I met my deductible?
What if my therapist is out of network?
Our goal is to provide support. Out-of-network counseling benefits may still apply. We recommend choosing an in-network provider for maximum savings.

